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Contact us
Our customer service team is available Monday to Friday, 9am to 5pm ET.
Call us
Monday to Friday, 9am to 5pm ET
Email us
Returns and exchanges
Prepaid label included
Send us a message
Before you write
Quick answers
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Shipping
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Returns
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Track an order
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Size guide
Customer service questions
How do I contact Fishers Finery customer service?
Call 866-499-8498, Monday to Friday, 9am to 5pm ET, or email [email protected]. You can also send us a message using the form on this page.
How do I track my order?
Sign in to your account to see your order status and tracking. Most orders are fulfilled by Amazon, and orders with multiple items may arrive in more than one package.
How do I return or exchange an item?
Start your return or exchange in our Return and Exchange Portal. Returns and exchanges are always free and include a prepaid shipping label. Items must be returned within 30 days of receipt, and gifts purchased from October 1 through the end of the year can be returned by January 31.
What if my package is lost, damaged or stolen?
Every order includes free package protection. Contact our customer support team and we will work with you to resolve the issue as quickly as possible. See our shipping information for details.
Is shipping free?
Yes, to the continental U.S. Expedited shipping is free and arrives in 1-4 business days. We do not ship internationally.